Last updated: April.13 2016 

Dip ‘N Dip Inc. (“us”, “we”, or “our”) operates (the “Site”). We are committed to protecting and safeguarding the privacy of visitors to our Site and users of our mobile device applications (“Mobile Apps”). The Site and Mobile Apps are referred to collectively as “Online Services.”

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site and explains how to contact us if you have any questions or concerns.


Collection of Information

We gather personal information, such as, first and last names, addresses and email addresses, when voluntarily submitted by you through our forms.   In addition, when you visit our Sites or Mobile Apps, we may collect certain information by automated means.  We use a tool called “Google Analytics” to collect information about use of this Site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information.


Use of Information

We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling cookies on your browser..

We may share personal information within the Dip ‘N Dip group (the “Group”).  The Group includes Dip ‘N Dip Inc., our franchisees, our subsidiaries and our affiliates. Of course, any use of this information by the Group will comply with this policy.  Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc.  If you do not elect to receive such materials, we will not send them to you.

Companies may be engaged by us to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our Sites or Mobile Apps.  These companies may have access to personal information if needed to perform such functions.  However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

We do not sell, transfer or disclose personal information to third parties outside the Group. 

We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of our Site, our services and intellectual property, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.



A “cookie” is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser.   Like most websites, we use cookies for a variety of purposes in order to improve your online experience.  For example, we track the total number of visitors to our Sites on an anonymous aggregate basis.  We may also employ cookies so that we remember you when you return to the Site, to administer certain marketing and advertising campaigns and to help customize your Site experience.   We may associate personal information with a cookie file in those instances.   Both we and others (such as our advertising networks) may collect personal information about our visitors’ online activities, overtime and across third-party websites, when using our Online services.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences.  If you disable all cookies, you may not be able to take advantage of all the features of this Site.


Other Websites

We may offer links to websites that are not operated by us.  If you visit one of these linked sites, you should review their privacy and other policies.  We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

All Online Services operated by us will adhere to this Privacy Policy.   The policies of some Dip ‘N Dip Sites or Mobile Apps may vary, however, because of local customs, practices or laws or due to circumstances unique to that Site.   In all cases, however, Online Services operated by us will honor the commitments to our customers set forth in this Policy regarding the collection and use of personal information.

Some Dip ‘N Dip cafes are owned and operated by franchisees, who are independent businesses or individuals.   Some franchisees also operate websites or provide mobile device applications.   These web sites and apps are not operated by Dip ‘N Dip and are not subject to this Privacy Policy. Please review the Privacy Policy of each site and mobile app to determine the privacy policies of that site.


Changes to our Privacy Policy

This Privacy Policy is effective as of April.13 2016. From time to time, it may be necessary for Dip ‘N Dip to change this Privacy Policy.   If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy.   Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.


How to Contact Us